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Cancellation & Usage Policy

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General Policy

All Hyde No More Fitness plans are monthly prepaid subscriptions. Due to the personalized nature of coaching, programming, and nutrition guidance, all payments are non-refundable.

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Monthly Plan Cancellation

  • Monthly plans may be canceled with 7 days’ notice prior to the next billing date.

  • Canceling a plan does not refund or prorate the current billing cycle.

  • Access to programs and support continues through the end of the paid month.
     

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Workout Programs & Digital Content

  • Workout programs, instructional videos, and nutrition guidance are delivered digitally and are considered used once provided.

  • Unused digital services do not roll over to future months.
     

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Coaching Check-Ins (Pro & Premium Plans)

  • Check-ins must be scheduled and used within the active billing month.

  • 48-hour notice is required to cancel or reschedule a check-in.

  • Cancellations made within 48 hours or failure to attend will result in forfeiture of that check-in.

  • Missed check-ins cannot be rescheduled or credited.
     

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Live HIIT Sessions (Premium Plan Only)

  • Premium Plan members receive two (2) live HIIT sessions per week during their active billing cycle.

  • Sessions must be used within the current month and do not roll over.
     

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Cancellations & No-Shows

  • 48-hour cancellation notice is required for live HIIT sessions.

  • Late cancellations (within 48 hours) or no-shows will result in forfeiture of that session.

  • Missed sessions cannot be rescheduled, replaced, or credited.
     

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Courtesy Exceptions

  • One courtesy exception may be granted per client for illness or emergencies, at the discretion of Hyde No More Fitness.

  • Repeated or ongoing exceptions are not guaranteed.
     

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Acknowledgment

By purchasing and participating in any Hyde No More Fitness program, you acknowledge that you have read, understand, and agree to this Cancellation & Usage Policy.

This policy is subject to change at any time. The most current version will always be available on this website.

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